Flight

DoDham Yatra Heli Tour

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Trip Includes

  • Highlights

  • Flight

  • Sight Seeing

  • Meals

  • Transportation

  • Tour Manager Service

Trip Overview

Experience a spiritually fulfilling Do Dham Yatra by Helicopter, covering the two sacred Himalayan shrines of Kedarnath and Badrinath along with a visit to the revered Triyuginarayan Temple. Starting and concluding in Dehradun, this premium helicopter pilgrimage offers a comfortable and time-efficient journey through the breathtaking landscapes of Uttarakhand, allowing devotees to seek blessings while enjoying a seamless travel experience.

Overview

Departure Dates
Duration 4 Days / 3 Nights
Places Visited Badrinath, Kedarnath, Triyuginarayan Temple

Highlights

Tour Highlights

  • Premium Do Dham Yatra by Helicopter
  • Visit the sacred Triyuginarayan Temple
  • Holy Kedarnath Temple Darshan
  • Divine Badrinath Temple Darshan
  • Scenic helicopter journey through the Himalayas
  • Comfortable pilgrimage starting and ending in Dehradun
  • Ideal for families, senior citizens, and devotees seeking a convenient spiritual journey

Itinerary

Day 1
DEHRADUN
This is the reporting day at Dehradun, which is our main base (starting &
ending point) for the Heli-tour.
 The Fortune Travels arranges this extra night halt for the passengers with dinner and
breakfast, to wind down and be fully ready for the journey ahead.
 In the evening, there will be a Tour Briefing (mandatory to attend) by our
Dehradun team, which will be conducted around 19 : 00 Hrs. Duffel bags will be
provided during the tour briefing, in which necessary luggage will have to be
packed by the passengers – Maximum 5 kg/person will be permitted.
Please note: Our staff will be taking the body weight of each pilgrim during
the tour briefing; hence kindly ensure you attend the same.
Day 2
Triyuginarayan Temple
ETA/ETD DETAILS
11 : 15 Hrs Check out from Dehradun hotel
12 : 30 Hrs ETD from Sahastradhara Helidrome
13 : 00 Hrs ETA at Sersi Heli-base

 This is the starting day of the Dodham yatra. Passengers will check-out from the
hotel at 11:15 am, after breakfast. They will be picked-up from the Hotel by our
team & taken to Sahastradhara Helidrome.
 Passengers will report at Sahastradhara Helidrome by 11 : 30 Hrs.
 In case flight is getting delayed due to NOTAM/delayed clearances/bad weather
etc., we shall convey to the passengers in advance, so that they may report
according to the delayed timings at the Helidrome.
 Sersi – Himalayan Heli’s third, and the oldest, own Heli-base in the
Chardham sector. We operate the shuttle services for Kedarnath ji shrine from
here.
 Upon arrival at Sersi, guests will be escorted to their hotel for a smooth check-in,
followed by lunch.
 Visit to Triyuginarayan Temple
After lunch, we will arrange a dedicated visit to the sacred Triyuginarayan Temple,

renowned as the divine venue of the celestial marriage of Lord Shiva and Goddess
Parvati. The temple is also known for its eternal flame and profound spiritual
significance.
Day 3
Kedarnath
Passengers will be ferried to Kedarnath Dham early morning for darshan in a
shuttle services flight.
 Approximate time taken for Kedarnath Temple Darshan: 02 hours.
The shuttle services flight Sersi to Kedarnath is apporx. 07 minutes long.
 Passengers might be ferried in different shuttle services flights, in view of
the maximum weight carrying capacity of the aircraft at a high-altitude
destination such as Kedarnath.
 Once the darshan is done, we will bring down passengers to Sersi.

ETA/ETD DETAILS
13 : 00 Hrs ETD from Sersi Heli-base
13 : 30 Hrs ETA at Badrinath Helipad

 Passengers will have breakfast at Sersi and be ready for their flight to Badrinath
by 12 : 00 hrs.
 On arrival at Badrinath helipad, our staff will take the passengers for hotel check-
in.
 After lunch, passengers will be taken for Mana Village sightseeing in the
afternoon.
 Sightseeing at Badrinath: Mana Village – Known as the ‘First village of India’,
due to its proximity to the China border.
 Evening Aarti / special pooja at Badrinath Temple – Swaran/Chandi Aarti
(on an additional direct payment basis at Badrinath), with extra vehicle
charges.
Day 4
Badrinath
ETA/ETD DETAILS

13 : 30 Hrs ETD from Badrinath Helipad

14 : 30 Hrs ETA at Sahastradhara Helidrome

 After Breakfast, passengers will be taken for darshan to Badrinath temple.
 Approximate time taken for Badrinath Temple Darshan: Approx. 01-1.5 Hrs.
Passengers will be taken from hotel to the temple by car.
 After having lunch by 12 : 30 hrs and be ready for their flight to Sahastradhara
Helidrome by 12 : 45 hrs.
 Estimated time of arrival will be 14 : 30 hrs at Sahastradhara. On arrival, our team
will be present to receive the passengers.
 Then passengers will be taken to the Dehradun hotel to collect their luggage
from cloak rooms.
 Later passengers will be dropped to the airport/railway stations, where we bid
them farewell.
  • Helicopter flying from Dehradun to Kedarnath ji & Badrinath ji, & back.
  • One night halt at Dehradun on your date of arrival - dinner & breakfast included.
  • 01 Night’s Stay with all meals at both Sersi & Badrinath.
  • Local sight-seeing at both dhams.
  • Shri Kedarnath ji helicopter shuttle services: Sersi – Kedar - Sersi.
  • VIP Darshans (as per the Government’s orders).
  • Airport & hotel transfers at Dehradun.
  • Local transportation and support at both the dhams.
  • Taxes & other government levy.
  • Anything not mentioned in inclusions

Information

TOUR GUIDELINES:

 VIP Darshan slip is issued by the respective temple committees at Kedarnath and Badrinath. VIP Darshan provides priority entry inside the temple premises only, and all darshan arrangements shall be facilitated strictly in accordance with the guidelines and SOPs prescribed by the temple committees. As VIP Darshan access is entirely managed by the temple authorities, it may be restructured, delayed, or temporarily suspended during VVIP movements or periods of heavy pilgrimage rush for security and crowd management purposes.

 In view of our helicopters’ weight carrying capacity, The Fortune Travels reserves the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in the same helicopter flight.

FIXED FLIGHT TIMINGS: This is a Daily Fixed Departure Helicopter tour, and departure timings of each destination is fixed. However, The Fortune Travels reserves the right to change/postpone the timings of flying one day prior, subject to weather/force majeure reasons.

REPORTING TIME at Sahastradhara Helidrome: Reporting time will be confirmed by our Dehradun team, in the evening one day prior to the tour.

 Passengers must submit their correct weights at the time of booking. Submitting incorrect weights may lead to passengers being debarred from boarding without any refunds.

OVERWEIGHT CHARGES
Overweight charges are applicable @ INR 2,000/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).

BAGGAGE ALLOWANCE:
Only one baggage weighing a maximum of 5 kgs is allowed per passenger. It Is not permitted to carry suitcases or big travel bags in the helicopter; therefore, duffle bags will be provided by our team to all passengers on the day of arrival.

The 5 kg baggage limit must be maintained throughout the journey, and luggage weight would be checked at all the Dhams. In case of excess baggage weight, a penalty of INR 500 per kg will be applied, and baggage will only be loaded subject to the aircraft's weight carrying capacity.

If the excess baggage exceeds permissible limits, it will be offloaded and not transported further.

Passengers are advised to pack thoughtfully to avoid any inconvenience.

Kedarnath shuttle service: Passengers will be ferried to Kedarnath ji in a shuttle services flight. And it is likely that passengers travelling together may not be accommodated in a same flight.

 Any sudden increase in taxes/levy by the State Government or the temple authorities, will be borne by the passengers.

 If online yatra registration will be compulsory, then passengers will have to do the same on their own prior to travel. In cases where the booking is made through a travel agency, the agency will be responsible for completing the online registration on behalf of the passengers.

 Comfortable clothing such as tracksuits or Kurtas are advised on the tour. As for shoes, one should carry sports or trekking shoes.

The Fortune Travels has its own crew at both the Dhams. For assistance, they will be with the passengers always.

 Infants below 2 years (Max 12 kg weight) are accommodated free of charge. For verification of age the child, ID proof/birth certificate of the child will be checked.

 In case an infant is on board, the weight of the infant will reduce the total permissible weight of that respective group.

 Any donations, tips, pitthu, extra porter charges shall be borne by the passengers.

 Network connectivity at Badrinath is poor. BSNL & Jio are the main telecom services, that work in these regions mostly.

 Airport transfer shall be provided on the arrival day or a maximum one day prior to the arrival day same would be applicable for the drop at Dehradun Airport. Only one transfer would be provided for each side. It could be Airport to hotel or Hotel to Hotel transfer.

TEMPLE TIMINGS: The opening and closing timings of the Dhams often change every season. Our team carefully plans and schedules the flights for each group in accordance with the temple timings to ensure a smooth and well-coordinated pilgrimage experience.

 Both the dhamss are located at a high altitude, therefore passengers are advised to carry medication after consulting their doctor before travelling. Also, they are advised to carry warm clothing with them, because during evenings & nights, the temperature can drop drastically.

 For the senior citizens and people with medical issues are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment.

 Passengers are advised to exercise caution against online imposters and cyber-criminals falsely claiming to represent our company and offering fake helicopter packages using forged identification. All bookings and payments should be made only through verified and official The Fortune Travels communication channels and bank accounts.

 Passengers are advised to stay alert and verify that all payments are made only to the official bank account of The Fortune Travels. Please be aware no Upi/ Bank transfer payment should be done in any individual name.

 

TERMS AND CONDITIONS

HELICOPTER WEIGHT LIMITATION
The maximum weight capacity of the helicopter is 450 kg (excluding baggage weight). Passengers are taken on board depending on the load and temperature conditions, and the pilot's call will be final. Hence, passengers are required to provide us with their exact body weights at the time of booking.
Exceedance of helicopter weight carrying capacity will result in passengers getting deboarded and cancelled for the Heli-tour without any refund.

SEATING CAPACITY
The seating capacity of our helicopter is 06 passengers.

HELICOPTER WEIGHT LIMITATION
The maximum weight capacity of the helicopter is 450 kg (excluding baggage weight). Passengers are taken on board depending on the load and temperature conditions, and the pilot's call will be final. Hence, passengers are required to provide us with their exact body weights at the time of booking.

Exceedance of helicopter weight carrying capacity will result in passengers getting deboarded and cancelled for the Heli-tour without any refund.

PENALTY ON SUBMISSION OF INCORRECT WEIGHT

If a discrepancy is found in a passenger's declared weight at the time of weighing, a penalty of INR 20,000 will be imposed, along with overweight charges as per the overweight criteria. Passengers will be accepted onboard, subject to the aircraft's permissible weight carrying capacity.

Passengers are strictly advised to provide accurate weight details to avoid this penalty.

Please Note: While submitting the body weights, please keep in view that you submit your final weight on the higher side, after adding extra weight of your clothes and shoes.

Excess Weight Policy

If the total booking weight exceeds the permissible limit by more than 25 kg, the passenger/group shall be charged to pay the full cost of an additional seat on account of a total seat loss.

COVID TRAVEL GUIDELINES

COVID protocols must be adhered to by the passengers as per the effective mandate of the government. Without adhering to the government guidelines, boarding shall be denied to the passengers without a refund.

ARRIVAL DATE

Our Dodham 3N/4D Heli-tours are booked flying-date-wise (Day 2 of the tour). Passengers must report to Dehradun one day prior to the flying date.

BAD WEATHER & FORCE MAJEURE DISCLAIMER

Flying in hills is subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

 AADHAR Card copies are to be shared by all Indian passengers, & passport in case of foreign nationals.

HOTELS:

o DEHRADUN : Aketa Hotel, or similar (MAP basis – Dinner & Breakfast).

o SERSI : Sersi Heights, or similar (AP basis - all meals)

o BADRINATH : Hotel The Vijay Lords Palace, or similar (AP basis - all meals)

  • Hotels are subject to sudden change.
  • Rooms are booked on double or triple sharing basis only.
  • For a separate single occupancy room, it will be extra chargeable @ INR 35,000/person (tax inclusive).
  • Hotels at both the Dhams are non-star category. However, we have carefully selected the most comfortable properties for our Heli-tours.

 We advise our passengers to keep one additional day at hand at the end of the tour, over & above the 3N/4D period, to avoid missing their return flights in case they get stuck at any of the destinations due to bad weather or force majeure reasons.

ADD-ON SERVICES

Additional services which are not mentioned in our inclusions will be extra chargeable, and the same must be confirmed to us at the time of booking.

Accommodation at Kedarnath Top: Accommodation at Kedarnath Top can be booked for the pilgrims on extra cost. However, The Fortune Travels do not advise pilgrims to stay overnight at Kedarnath Top, due to high altitude sickness and lack of basic facilities such as Hot water, Heater & and medical assistance.

 

MEDICAL EMERGENCIES

The Fortune Travels will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment or condition.

If Medical evacuation by Helicopter is needed, it will be chargeable @ INR 1,50,000/ + UCADA royalty & landing charges + GST.

CARRIAGE BY AIR ACT, 1972

The carriage is subject to The Fortune Travels regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

The Fortune Travels reserves the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

 Our Heli-Tours are not available for the following VIP’s:

  • Speaker Lok Sabha
  • Dy. Chairperson Rajya Sabha
  • Central Ministers of Cabinet Rank
  • C J I Supreme Court
  • Governors of State
  • Chief Ministers of State
  • State Ministers of Cabinet Rank
  • SPG Protectees – Z category only.

RESCHEDULING OF BOOKING

Rescheduling your booking to any future or prior travel date will be done subject to availability and on payment of 10% of the total tour cost. This will be permitted only if informed at least 28 days before the arrival date.

In case rescheduling is requested less than 28 days prior to the travel date, then the booking would be treated as cancelled, & and a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.

PAYMENT TERMS:

o We accept payments via bank transfers, cash, UPI and card machine.

o The booking is to be done in advance with a deposit of 50% of the total amount. Balance payment will be taken 28 days prior to the date of arrival at Dehradun.

o Passengers will not be permitted to board or commence the tour, unless full & final payment of the tour has been done.

o Payments via credit/debit card machine will incur 3.5% extra charges.

o Payment via American Express / Foreign cards will incur 4.5% extra charges.

CANCELLATIONS POLICY:

If passengers cancel their booking prior to or after the commencement of tour, the following cancellation charges will be applicable -

o More than 28 days prior to travel date: 30% of total tour cost.

o Between 15 to 28 days prior to travel date: 50% of total tour cost.

o 14 - 08 days prior to travel date: 75% of total tour cost.

o 07 Days or less prior to travel date: No Refund

o No show: No Refund.

o After commencement of the tour: No Refund.

FORCE MAJEURE & BAD WEATHER REFUNDS:

Basis of Refund:

Tour Cost: Full refund toward the proportionate amount of the cancelled sector as below-

o Cancellation of Complete tour: Full refund minus INR 5000 per passenger, towards flight preparation & service charges. Additionally, Hotel retention charges, transportation cost and other utilized sector.

o Only Badrinath ji – INR 5,25,000 (tax inclusive for 06 pax). Ekdham Badrinath Dham Night halt tour will be chargeable to the passengers in case only Badri Dham is covered.

o Only Kedarnath ji – INR 4,75,000 (tax inclusive for 06 pax). Ekdham Kedarnath Dham Night halt tour will be chargeable to the passengers in case only Kedar Dham is covered.

Additional Services: The cost of additional services provided at any Dham during the tour will be deducted over & above the refundable Tour Cost.

 Refund against an unutilized service will not be done.

COVID-19 Lockdowns, or any National/State Emergency:

In case passengers test COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.

However, passengers will be provided a Credit Voucher by The Fortune Travels against the advance paid, which will be valid for one year. It can be utilised against any of our helicopter tours or charter services by the passengers or any of their friends/relatives.

BAD WEATHER & FORCE MAJEURE POLICIES:

 Where bad weather, technical snags, or any force majeure reason beyond The Fortune Travels' control results in the cancellation of your flight being delayed or cancelled, The Fortune Travels will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals, or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.

 In case tour departure does not take place from Dehradun on Day One due to above reasons, tour will be considered as cancelled and refund as per our policies will be made.

However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

 In case the tour departs from Dehradun as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package duration, but without any extension of days.

 New Dodham passenger(s) scheduled for departure from Dehradun on any respective travel date shall be our top priority.

 Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.

KEDARNATH BAD WEATHER DISCLAIMER:

Bad weather stops helicopter flying at Kedarnath which is highly common in the Kedar valley. Due to this, passengers are at risk of getting stranded and spending the night at Kedarnath top.

In such conditions our team will try to arrange rooms at the guests houses available at Kedarnath top. These rooms will be booked on ad-hoc basis subject to availability, and the accommodation charges will be borne directly by the guests. Additionally, no refund for the pre-booked accommodation at Sersi will be applicable under such circumstances.

Also, please note that the guest houses at Kedarnath are very basic, often lacking standard amenities like hot water, clean beds, and proper hygiene. And unfortunately, due to extremely high demand of rooms, the cost of accommodation at Kedarnath tends to be unfairly high compared to the quality of services offered. Guests are advised to be prepared for such contingencies.

 Additional night halt charges will be payable by the passengers to hotels on direct payment basis if they get stuck for additional nights due to bad weather/force majeure reasons over and above the 2N/3D period.

 If passengers require extra helicopter flying at the end of their tour, the same will be chargeable at INR 1,50,000/Hr + UCADA royalty & landing charges + GST.

 While the tour is ongoing, if any group demands to cancel their tour mid-way, the arrangement of transportation will be done by The Fortune Travels, however, cost for the same will be borne by the passengers on direct payment basis.

 As operations hills are subject to weather conditions, force majeure events, and NOTAMs, The Fortune Travels shall not be held liable for any subsequent travel plans or arrangements made by guests after the completion of the tour. Guests are strongly advised to keep an additional buffer day in their itinerary to accommodate any unforeseen operational delays.

 In the event of any delay in flight operations, sightseeing at any of the Dhams shall be skipped, as priority will be accorded to ensuring temple darshan and maintaining the remaining circuit flying schedule.

 Any increase in government levies or taxes, or Temple Authority prices, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.

 Fuel Surcharge - In case of any substantial escalation in ATF prices after the confirmation of booking, a fuel surcharge may be applicable which will be notified to the passengers, and shall be payable by the passengers before the tour commencement.

DISPUTES

Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.

 Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.

Cancellation & Refund Policy

All services such as Airline seats / Hotel accommodation / ground transportation etc for group tours are pre blocked well in advance. We are liable to pay to all our suppliers / vendors and bear the overhead costs involved in rendering services to you. If You or any member of your group elect to cancel your booking for any reason, You must intimate the Company in writing on working days within office time. If the Booking Form has been signed / accepted by OTP by one or more persons for themselves and for others mentioned in the form, communication signed by such signatories would be treated as valid communication for cancellation for all such persons mentioned in the form. The computation of the period of notice of cancellation shall commence only from the time the written request reaches the Company at your booking office on working days within office time. Cancellations are subject to fees and/or forfeiture which vary by your date of booking, your date of cancellation, and by package. You shall be bound by the cancellation charges which shall apply when the cancellation happens on your own accord or due to any circumstances. If circumstances make you cancel the Tour, the cancellation must be intimated to us in writing.

Booking amount will be applicable for cancellations of files on undecided departure date. The cancellation term shall be applicable for passengers traveling to AUSTRALIA/NEW ZEALAND, ASIA, AFRICA, AMERICA & EUROPE. In the event, you have opted for the Trip Protection Plan, your Cancellation Charges shall be calculated and determined by the Company in accordance with the Trip Protection Plan. The Terms & Conditions of the Trip Protection Plan will apply.

The Company reserves the right to cancel or reschedule any Tour prior to the departure, due to insufficient demand, unsafe conditions, events beyond our control, or any other reason. In such an event, we will offer alternate dates of travel or fully refund forthwith in Indian Rupees currency only the amount paid by the Client, but no compensation shall be payable by the Company. The Company shall not be responsible and/or liable for any incidental expenses or consequential losses that You incur as a result of a cancelled booking, including but not limited to loss of earnings, loss of enjoyment, or the cost of any connecting flights, accommodations, airport transportation, visas, document fees, vaccinations, or other services you may purchase that are dependent upon the operation of your trip. In addition to the cancellation fee, any non-refundable deposits or fees paid to third-party suppliers shall also be borne by the client.

In case of cruises, 100% of the cruise cost paid will be forfeited in case of any cancellations, irrespective of time of cancellation. The Company shall not be responsible and/or liable for any additional cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through the Company. The Company reserves the right to forfeit the booking deposit in case of any cancellations. Passengers whose visas are not granted by the consulates must intimate us in advance i.e. before the date of commencement/departure of the tour and the Cancellation charges in such a situation will be calculated as per the cancellation policy, basis the date of receipt of written communication from the Passenger intimating us about the rejection of the visa, which shall be the determining factor to apply the relevant.

Cancellation charges slab pertaining to number of days prior to departure and accordingly Cancellation Charges shall be determined and levied.

It is clarified that all the Cancellations are non-transferable and cannot be applied towards future bookings or tours.

The Company reserves the right to modify the cancellation policy at any time, with or without prior notice, at its sole discretion.

CANCELLATION AS PER NUMBER OF DAYS PRIOR TO DEPARTURE

Standard For All

0 to 7 Days

8 to 21 Days

22 to 45 Days

46 Days and Above

Normal Cancellation Charges

100% of the tour cost

90% of the tour cost

50% of the tour cost

30% of the tour cost

Note: The above mentioned cancellation policy is applicable on total tour cost

RESCHEDULE / DATE CHANGE FOR A TOUR

In the event a Client wishes to change the date of travel or transfer from one tour to another, prior to the departure of the originally booked tour then the originally booked tour shall be treated as cancelled by the Client, thereby attracting the cancellation charges as stated herein which shall be borne by the Client solely. Upon payment of the cancellation charges, the client shall have the option to make a fresh booking for another tour, subject to availability and any applicable terms and conditions. The Company reserves the right to adjust the cancellation charges based on the proximity of the requested change to the departure date and any additional costs incurred as a result of the change. Any changes or transfers requested by the client are subject to approval by the Company, and availability cannot be guaranteed. The Company shall not be liable for any losses or expenses incurred by the Client as a result of changes or cancellations made by the Client. The Client acknowledges that failure to adhere to these conditions may result in forfeiture of any payments made for the originally booked tour.

REFUNDS

Refunds (If any) for amendments and/or cancellations shall be paid directly to you for bookings made directly with the Company's office. For bookings routed through the Travel Agent, the refunds shall be routed through them. It would take at least 30 business days to process the refunds. There is no refunds payable for any unutilized or partially utilized services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel, Sightseeing etc.) The refund for the foreign exchange component of the tour will be refunded in INR only and will be at the prevailing day's rate of exchanges of the Company as per Reserve Bank of India Rules & Regulations, irrespective of whether the tour payments in part or whole were made in foreign currency.

Third Party refund i.e. airlines, cruise, overseas suppliers could take between 30 to 90 business days, provided relevant supporting documents are provided to the Company. If a tour is cancelled by the Company, then all monies will be refunded after taking into consideration the actual expenses incurred for Visas, etc.

There is no Refund for any unutilized services. The booking amount is non-refundable in nature. Full payment must be made in accordance with procedure stated above. In case of non-compliance thereto by the Client, the Company reserves a right to cancel the tour/booking of the Client and the booking amount shall stand forfeited in favour of the Company and in case of the shortfall the Company reserves its rights to recover further monies as cancellation charges from the client.

DEVIATIONS

Any request for deviation by the client which may be in the form of an additional service(s) or reduced service(s), from that which is being offered in the pre-booked tour, shall be communicated by the client to the Company in writing. The Company shall register the request for deviation subject to receipt of advance caution money for services under deviation. However, registering a deviation request and receiving advance caution money towards the same shall not guarantee the acceptance of deviation request by the Company. The Company shall subject to the availability of the services, as per the deviation request of the client, accept or reject deviation. If the Company accepts deviation then it shall confirm the deviation date and collect the balance monies if any, along with the applicable taxes upon the confirmation of the deviation. The Company does not assure, guarantee or warrant that the deviation request of the client shall always be accepted and disclaims all liability and/or responsibility arising thereto.

FAQ


1. What is generally the size of a tour group?
Generally the number of guest traveling varies depending on the destination. The average group size for World Tour is Between 40 to 47 and Indian tour is Between 25 to 45. However, if a particular tour gets an overwhelming response then the group size may go beyond the aforesaid group size.

2. Who would be my co-travelers?
Your co-travelers can be any individual, right from a professional C.A or Doctor to a teacher, a teenager, an artist, a politician, businessman, people of any religion, from any region, any language etc. When you return from your dream holiday, we assure you that there will be additions to your friends list.

3. Will it be possible to extend my stay at a destination?
You can extend your stay provided you intimate us of such extension at the time of your booking. Additional charges will be applicable. No extensions/alterations can be done when the tour is in progress.

4. Can I avail just a part of the tour?
It is not advisable to do tours partly as you won’t be able to experience your dream destinations completely

5. Is the tour itinerary susceptible to last minute changes, as we need to plan our leaves & make necessary arrangements accordingly?
We do not change the itinerary nor date of the tour, however in case of force majeure events, circumstances force us to change the routing or date of the tour, as in such case may be, just for your safety.

6. Can I incorporate any changes in my travel plan once the booking is done?
Yes, you can modify your booking or travel plan. There may be certain charges for modifications or for cancelling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.

7. Is there any refund against cancellation?
Cancellation of tour will attract certain cancellation charges. The travel consultant will give you the details about such cancellation at the time of booking or for more information on cancellation charges.

8. What are my options in the event that a tour receives less response?
Generally, we operate all the tours that we launch, however in some cases the total number of bookings fall below our prescribed minimum operating capacity, in such cases we give you options and then accommodate or merge your tour with other available tours. You may also opt for our customized packages in such cases, but the services like group games, group activities, meals, tour leader etc may or may not be provided.

9. Do you provide Leave Travel Certificate?
We do provide the leave travel certificate, subject to your intimation to us about your requirement at the time of booking the tour itself.

10. If I misplace my passport, what assistance will I be provided?
Ideally only 1 Tour Leader is assigned to manage the group & since he has to follow the itinerary, the group may have to move ahead to the next destination while you may have to stay back at your current location - additional services will be on chargeable basis! Either we may be able to provide you with assistance - subject to availability & on chargeable basis only - who'll assist you with all the required & necessary formalities like lodging a complaint / FIR at the nearest police station & securing a Landing Certificate from the Indian Embassy of the respective international destination.

1. What does the World Tour price include?
The World Tour price generally is inclusive of your travel arrangements, accommodation, all meals, sightseeing, entrance charges, VISA, airport taxes, Tour Leader services, etc. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.

2. What does the Indian tour price include?
The Indian tour price generally is inclusive to and fro Air tickets, accommodation, all meals, sightseeing, entrance charges, & Major common activities, Tour Leader services, etc For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.

3. Can I avail any early booking benefit?
Yes, you get an advance booking discount for all tours on paying full registration amount at the time of booking. Discounts are slab wise and are given on first cum first serve basis. They are valid for limited seats, limited period, limited tours and vary depending on the tour and region, so book early and save thousands. Shree Mallikarjuna Travels also offers full payment discount if you pay the entire tour price 90- 300 days prior to the tour departure.

4. What benefits can Repeat Travelers and Senior Citizens expect?
Shree Mallikarjuna Travels does not have any repeat guest and senior citizen discounts as all our tours are quoted best and budget friendly.

5. What are the benefits of group bookings?
Yes, you are eligible for group discount if you book for a group of more than 15 guests on the same day.

6. Is there any age criterion for discounts? Do children also get discount?
Discounts are applicable for all guests who are or above 2 years of age for both World Tours & Indian tours.

7. What is the difference between Child and Infant?
Infant is any guest who is below 2 years of age whereas child is guest who is or above 2 years of age and below 12 years of age.

8. Is there any specific reason, why there is a remarkable difference in the price for an Infant & a Child for the World Tours?
Airlines have different airfares both infant and child as per their defined age category. For infant, airfare is 10% of the adult airfare whereas for child, it is 75% of adult fare or at times child fare may be the same as adult fare. For child above 2 years we also provide separate coach seats for the entire tour.

9. Why is the World Tour price quoted in Indian Rupees as well as in foreign currency?
This is because we incur expenses of the tour in two currencies. Your air tickets, visa, documentation, some part of land arrangements and miscellaneous expenses are done in Indian currency whereas your land arrangements like hotel booking, meals, coach, sightseeing, entrance tickets etc. are done in foreign currency.

1. What are the modes of travel on tour?
The modes of travel depend upon the tour which you book. Generally, we travel by Flight, Coach, Train, Cruise, Speed boat, Jet Foil, Cable Car, etc. as mentioned in the itinerary. For more information refer respective tour itinerary page on the website.

2. Are there any night journeys on tour?
Only in some tours we may have night journeys, but we normally avoid night journeys on tour as far as possible.

3. How hectic is the pace of the tours?
We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeings. we do not have optional sight-seeings.

4. Do we have to walk a lot on tours?
Generally, we have to walk at sightseeing places for, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Leader.

5. Do we have to wake up early on tours?
Unless otherwise specified by the Tour Leader for Both World Tour & Indian Tour we normally follow 6-7-8 schedule i.e wake up at 6 am, breakfast at 7 am and departure at 8 am. However, the schedule may change as per the situation.

6. What if I reach late and miss a part of the tour?
Punctuality is of utmost importance when traveling in group. We do not want you to miss any part of the tour so please be on time and always follow the Tour Leader's instructions. In case, you miss any part of the tour, we are not responsible/liable and no refund shall be given to you in this regard.

7. What assistance is provided to a disabled person or a senior citizen, who needs special assistance on tour?
A qualified companion must accompany the guest who needs such special assistance as individual assistance cannot be given to such guest by the Tour Leader considering he has to manage the entire group. Wheelchair, Medical care etc subject to your intimation to us about your requirement at the time of booking the tour itself on chargeable basis

8. Can I take a wheelchair on tour? Will it be difficult while visiting places?
Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.

9. Will I get drinking water during sight-seeing?
In most of the countries tap water is considered very safe and widely available. In-case, it is not so and wherever Shree Mallikarjuna Travels provides the same is mentioned in the respective tour itinerary page on the website.

10. Will I get some time for my-self on the tour?
Group Tour Itineraries are designed and planned in such a way that you should get to see maximum places, so you will get time only when you are back at the hotel. However, if you wish to skip any sightseeing, then you have to inform the Tour Leader accordingly, but you shall not get any refund for such services which you have not availed at your own discretion.

11. At a particular destination, can my relative join me on the tour?
Yes, your relative is always welcome. S/he can join us on tour subject to your intimation to us at the time of your booking and payment of prescribed charges to make him / her eligible to join our tour and avail our services on tour.

12. Will Shree Mallikarjuna Travels recommend me where to shop on a tour ?
Our Tour Leader will provide information about the shopping areas on tour, however s/he will not suggest/recommend / promote any particular shop, area etc. to you.

13. Can I use my credit card for shopping / personal expense while on an International tour?
Yes, you can use Internationally accepted Credit Cards for shopping and personal expenses but kindly cross check with your Bank before effecting any transaction. We are not responsible/liable for any loss, fraud, damage, cheating etc., if any, occurs in such cases.

14. How can I stay in touch with my family and friends on a World Tour?
While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.

15. What assistance is provided, if I dis-continue the scheduled tour, on account of illness?
If you fall sick on tour, kindly inform the Tour Leader immediately. The Tour Leader will assist you in making all arrangements for the medical aid, doctor on call etc. However, the expenses will have to be borne by you. Here, Insurance plays a major role hence we highly recommend that you should get yourself and your family insured adequately before travel.

16. Can I get medicine on a World Tour?
We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you in case there is any delay in getting baggage or loss. However you do get medicines on tour but your doctor’s prescription for the same is a must.

1. Can I upgrade my class of travel or airline?
Yes, you can upgrade your class of travel or airline as per the availability and on an additional cost. Please inform the same at the time of booking.

2. Can I request for a window seat or seat with more leg space?
Yes, you can request for a window seat or seat with more leg space or an aisle seat at the airport check in counter. It will be provided by airline as per the availability.

3. Would the airline have provision for a wheelchair?
Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.

4. Can I book my own air tickets and join your tour?
Yes, for all tours of Shree Mallikarjuna Travels you have a facility of joining the tour at the first destination and leaving the tour at the last destination. For such tours, you get a special joining and leaving price. Joining and leaving guest is the one who books the escorted group tour of Shree Mallikarjuna Travels without taking the services of visa, insurance and main air travel ticket to reach the first destination of the tour and leaves the tour from the last place of Sightseeing / Restaurant / Hotel / Airport to reach his/ her hometown.

5. How much baggage is allowed per ticket?
At present for Indian Tour, it is 15 kg for cargo and 7 kg for handbag per ticket but it does vary with the airline. . However, due to security reasons for Jammu and Srinagar flights the hand baggage also goes along with the check in baggage and only laptop or digital camera is permitted inside the aircraft. For World Tour 20 to 25 kg for cargo and 7 kg for handbag per ticket.at US at present baggage is controlled by Piece Concept. Under the Piece Concept, passengers are permitted per ticket to check two bags with a per-bag weight of up to 23 kg for Economy Class. However for internal flights there is no free baggage allowed, your 1 check in baggage cost is paid by us but the second check-in baggage if any has to be paid by guest. Also due to security reasons during internal flight the bags cannot be locked, same will be timely instructed by the Tour Leader on tour. Hand baggage of 7 kg is allowed for both international and internal flights.

6. Do I need to carry any ID proof while traveling?
Yes, all tourists traveling by air / rail for Indian tours have to carry photo identification proof in the form of driving license, election ID card, PAN card, passport and for students their school / college ID card. Also, at certain sightseeing places in India any Identity proof (except PAN card) is a must which is mentioned on the respective tour itinerary page on our website

7. How is the seat allocation in the coach?
Seat numbers in the coach are allotted on the booking priority, on day to day rotational basis. and the same is informed by the Tour Leaders on tour.

8. How many hours approximately is the road journey every day? Do we have frequent stops en route?
The road journey is completely dependent on the tour itinerary and number of places covered. The driving distance varies for each tour. You get sufficient halts during the journey.

1. What types of meals are included on tour?
As per the tour itinerary requirement, there is a preset menu. Our Own Cooking team will prepare and Serve Authentic South India Pure vegetarian food. And Diabetic friendly food.

2. Can I get Non garlic meal?
Yes, special meal like Jain meal (No onion garlic), Fasting meal- as per availability can be arranged subject to prior intimation.

3. Do you have a cook or caravan facility on World Tours?
For World Tours, we generally have meals at Indian restaurants as it gives you an opportunity to enjoy a different ambiance and is comfortable. At times, we do give packed food too depending upon the itinerary.

4. I am an avid tea consumer; do you have provision for the same?
You can have tea /coffee at the time of breakfast. Also, at various sightseeing places we provide tea/coffee/ice cream/soft drink etc which is mentioned in our itinerary under Extra Toppings.

1. Does the Tour Leader assist us on the entire tour?
Yes, the tour leader will assist you throughout the tour and this is one of the USP's of Shree Mallikarjuna Travels However, they are not responsible for baggage or any kind of personal belongings.

2. In which language will the Tour Leader communicate with us on tour?
The Tour Leader will preferably communicate or give instructions on tour in Kannada,Hindi and English.

3. Generally how many Tour Leaders are allotted to a group tour?
For World Tours, we have 1 Tour Leader for the entire group.
For Indian Tours, 1 Tour Leader with 1 Tour Assistant depending upon group size.

1. How many days prior to the tour should I do the booking?
We recommend you to book your tour at least 9 months prior to the scheduled departure date as most of our tours fill up 6 months in advance. For Indian tours, Flight booking opens 1year prior to the departure date. However, if you book early you can avail of the advance booking discounts, priority in the coach etc.

2. How can I book a tour?
You can book your tour at any of the Shree Mallikarjuna Travels offices or Shree Mallikarjuna Travels Preferred Sales Agents or Shree Mallikarjuna Travels Franchisee. Refer to our world showcase for the listing of our offices and Preferred sales agents and Franchisee. If guests are residing out of India, they can book their tour online.

3. What are the documents required to book a tour?
To book a World Tour, you need passport with 6 months validity subsequent to the scheduled departure date of the tour and with sufficient number of blank pages for visa purposes. You also need to pay a registration amount depending on the tour price.

To book a Indian Tours identification proof (Aadhaar Card, Pan Card)and registration amount is required for detailed information on the booking procedure

4. Do I need to pay the entire tour price lump-sum while booking?
If you pay the tour price at one go 90 days prior departure then you are benefited as you get full payment discount. It is not mandatory though, you can pay the registration amount to book and pay the balance payment later.

5. Can my son/daughter residing abroad sponsor my tour by paying in their currency? If yes, then how?
Yes, they can pay the same by Telegraphic Wire transfer but only in USD, Euro and AUD currency. Any transaction charges levied by the bank will be borne by you / your son / daughter.

1. How can I check my payment and billing details?
You can check your billing and tour related information online, for the same Then, type your log in ID which is your tour code and form number and the password is printed on your payment receipt.

2. Prior to tour departure is there any information provided?
We do Conduct pre-departure meeting 15days prior to departure or information sheet once you book a tour which consists information about the destination, things to carry, etc. It is also available on the website under post booking information

3. Do we get any confirmation call of our scheduled departure?
No we won’t make any call prior to your scheduled departure as we have given all necessary information in pre departure meeting itself.

1. Do I need a passport to travel ?
Yes, Passport is mandatory for any international travel.

2. If I do not have a passport, will you assist for the same?
If you do not have a passport you can apply for the same online on www.passportindia.gov.in if you are an Indian National, however we will assist for the same.

3. With my maiden name reflecting on the passport, can I book the tour with my married name?
It is important that the tour booking should be done as per your name on the passport as all further travel arrangements are booked accordingly and passport is the only valid document abroad for verification.

4. What is VISA and how should I obtain the VISA?
VISA is the short form for Visitors Intending to Stay Abroad. It is a permission granted by the high commission or consulate of the country you wish to visit. For certain countries, you have to go for personal interview too. we will assist you in filing the VISA application. The VISA facilitation fees are included in the tour price.

5. What is the possibility of getting a VISA?
Granting or Non-Granting of a VISA solely depends on the respective Consulate/ Embassy. We just assist you in filing the application for the VISA. We neither assure nor guarantee the VISA to anyone since the same is beyond our control.

6. If due to VISA rejection I need to cancel my travel plan then do I get a refund?
Yes, you can get a refund after deducting the VISA application fees and cancellation charges, if any.

7. Do I need Overseas Travel insurance?
It is advisable to acquire adequate Overseas Travel Insurance cover for protection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.

8. If I extend my holiday after or before the scheduled tour then how about my Visas/Insurance?
The Visa or Insurance included in the tour price is only for the tour duration. For your extended holiday we will process your visa or insurance accordingly, you just need to pay the difference.

1. Do I need to carry multiple currencies as per different countries visited on the tour?
USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry the local currency of the visiting country worth $50 for miscellaneous expenses and if incase of emergency.

2. How much foreign exchange can I carry on tour?
As per RBI circular, the Basic Travel Quota per financial year is US $10000 per person for private visit and US $25000 for business visit.

3. Is it advisable to carry foreign exchange in Cash on tour?
You can carry cash but we advise you to carry American Express Travelers Cheque’s as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travelers Cheque’s also enable you to budget, track and control your travel expenses easily. Also, we have Forex Card which is a magnetic strip based Prepaid Card usually introduced in partnership with Visa International or Master Card International, which offers you a convenient and secure way to carry your foreign exchange.